The COVID-19 pandemic has brought on new waves of uncertainty, risks and is a threat to the going concern of many businesses. Both the occurrence and vast impact of the disease were unforeseen, with many ill-prepared for the implications on business survival. Businesses must evaluate the impact of the pandemic and develop mechanisms to reshape the business to deal with the implications and sail through the times successfully.

The main question then is: how should businesses properly analyse these implications in order to have a response mechanism that adequately deals with the “black swan”? – An effective approach is to use a framework which encapsulates strategy, operations and finance.